Transform Your Home with Expert DIY Guidance

Information We Collect

We collect information you provide directly to us, such as when you request consultation, subscribe to our services, or contact us. This may include your name, email address, phone number, and project details.

How We Use Your Information

We use your information to provide DIY guidance services, respond to your inquiries, send you updates about our services, and improve our offerings. We may also use your information for legitimate business purposes such as project planning and consultation scheduling.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, conducting our services, or servicing you.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure servers and encryption technologies where appropriate.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time by contacting us directly.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (503) 555-0147.

Last updated: December 2024

Service Agreement

By using our DIY guidance services, you agree to these terms and conditions. Our services include project consultation, tool sourcing, tutorial access, and ongoing support for home improvement projects.

Service Limitations

Our guidance is for informational purposes only. While we provide expert advice based on professional experience, you are responsible for ensuring all work complies with local codes and regulations. We recommend consulting with licensed professionals for electrical, plumbing, or structural work.

Payment Terms

Payment is due at the time services are rendered unless otherwise agreed upon in writing. We accept major credit cards and bank transfers. Refunds are available within 30 days of service delivery if you are not satisfied with our guidance.

Liability Limitations

Our liability is limited to the cost of the services provided. We are not responsible for damages resulting from the implementation of our guidance. You assume full responsibility for the execution of DIY projects.

Intellectual Property

All tutorials, guides, and materials provided are protected by copyright. You may use these materials for personal projects but may not redistribute or sell our proprietary content.

Termination

Either party may terminate service agreements with 48-hour notice. Refunds for unused services will be provided on a prorated basis.

Last updated: December 2024

Copyright Infringement Policy

Reliable Craft DIY respects intellectual property rights and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe your copyrighted work has been used on our site in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location on our site
• Your contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authorization to act on behalf of the copyright owner

Designated Agent

DMCA notices should be sent to:

Email: [email protected]
Phone: +1 (503) 555-0147
Address: 2847 SE Powell Blvd, Portland, OR 97202

Counter-Notification

If you believe material was wrongfully removed due to a DMCA notice, you may file a counter-notification with our designated agent following DMCA procedures.

Last updated: December 2024

Your Rights Under GDPR

If you are located in the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR):

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or completion of information you believe is incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you under certain conditions.

Legal Basis for Processing

We process your data based on legitimate business interests, contract performance, or explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (503) 555-0147

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

Last updated: December 2024